It’s all about brand management

Image credit:  John Keogh

Image credit: John Keogh

How big brands are getting into the organic act – and managing their brands

“I like to try independent shops, and it was really very nice with great coffee,” she said. “But when I got home, I looked it up and discovered it was (readers, take a big breath here) a chain.” Continue reading

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A New Year’s Resolution: Promise not to promise anymore

Photo by Carmello Fernando

Photo by Carmello Fernando

New Year is, traditionally, a time when we commit to diets, teetotalism, fitness regimes or generally being more laudable people in a promise – to ourselves more than anyone else – to be ‘better’ somehow. And, traditionally, we tend to break those promises after (and this is, admittedly, a wild approximation) a month. But while a cheeky glass of Chenin or going a fortnight without Zumba may be a New Year’s promise broken they are not, generally speaking, fatal – either literally or metaphorically.

But rash promises made to others – particularly to the media – really can be fatal to one’s reputation, especially when they are unambiguous, cast-iron pledges. Here are some examples of those who learnt the hard way: Continue reading